Currently, we support deposits via bank transfer or cryptocurrency transfer. After choosing the method, follow the detailed instructions provided.
What documents are required for identity verification and using BITmarkets EU services?
You are typically required to provide a valid government-issued ID, proof of residential address, and a current selfie holding the ID.
How can I create an account on BITmarkets EU?
To create an account, click on the “Create Account” button. Then fill in your name, email address, and choose a password. After verifying your email address, you can start trading.
How long does it take to receive the purchased cryptocurrency?
Bitcoin transactions typically take about 10 minutes to be confirmed on the blockchain. However, the actual delivery time may depend on the chosen fee, network congestion, and processing speed of the exchange or wallet.
How do I place a buy or sell order for cryptocurrency?
Once your funds are credited, go to the trading interface in the client zone. Select the desired cryptocurrency and the amount you want to buy or sell. You will see an offer with the current exchange rate. After confirming, the transaction will be processed and the cryptocurrency sent to your specified address.
What steps can I take to secure my account?
We recommend using a strong, unique password, avoiding public Wi-Fi networks, and regularly updating your device. Never share your personal or login details in response to unsolicited emails or messages. BITmarkets EU will contact you exclusively through the client zone.